Really pleased with the onboarding, steps made sense
The training and onboarding process felt quite logical and paced well, which made me feel confident early on. Each step seemed to build on the previous one, starting with account setup, then diving into the database features, followed by the calling tools. That order helped me understand how the software components linked together rather than feeling overwhelmed. The video tutorials were clear, and I especially liked how the training included practice exercises that let me try the dialer and data entry functions before moving forward. Even though I was initially skeptical about how effective self-led onboarding could be, this one was quite engaging and comprehensive. Maybe a tiny bit more emphasis on the troubleshooting tips would have been helpful, but otherwise, I think the sequence of training modules worked well. Overall, I’m quite satisfied with how the onboarding unfolded and feel comfortable using the software now.