Really helpful people, but slightly missing the quick replies
When I first reached out about the software and training options, the responsiveness of the WFHI team was definitely a plus. They were quick to get back to me on most of my questions and seemed genuinely interested in helping me get set up properly. That made the whole sales process feel less like a chore and more like a conversation between friends or colleagues. However, there was just one time when I had to wait a bit longer than expected for a detailed answer about the invoicing procedure, which felt a little frustrating. I also would have loved a bit more personalized feedback during the onboarding training so I could know if I was on track or missing something important. Still, all in all, their support was friendly and approachable. The sign-up and payment steps were smooth and the invoices came through neatly without any hiccups. It’s clear these folks want to make remote workflow software more accessible. If they just shave off those longer wait times here and there, I think it would be perfect.