Really glad it was mostly one-time setup
When I first signed up, I was a bit worried that setting up the remote workflows would be a constant hassle and require ongoing input from the team. However, what actually happened was quite the opposite. Most of the setup and training were handled in one go, and after that, the software ran smoothly with automatic updates rolling in seamlessly. The onboarding was well-structured and easy to follow, so I didn’t feel overwhelmed at any point. Telephonic support was helpful when I had questions in the beginning, but I found that after initial guidance, I rarely needed to reach out. The invoicing and payment processes were clear, making it easy to manage. This was very different from what I feared would be ongoing maintenance, so I’m happy with how straightforward everything turned out. It made adapting to remote workflows much easier than I expected.