Really frustrating wait and repeat vibe
Hey, just gotta vent a bit about how this whole support thing went down. I kept getting bounced from one person to another and felt like I had to explain my problem multiple times, which was exhausting. Plus, even waiting on hold or for a callback seemed endless. I get that these things happen, but man, it drained my patience. The software itself kinda worked, except when the calling tools just froze up randomly mid-day. I did get some basic help eventually, so I’m not saying it was total waste. But the whole back-and-forth felt way too much, like I was stuck in a loop with no real progress. It also took more than one try to understand the database part, because support didn’t explain it clearly in the first go. The payment side was alright though, not much to complain there. Just wish the support was faster and less repetitive because it really slowed me down.