Really frustrating—payment issues and poor handling of errors
I tried purchasing the software and training, hoping it would simplify my remote workflows, but instead encountered multiple issues. First, the payment process was confusing, and there were delays in receiving the invoice which made it difficult to track expenses. When problems popped up during sign-up, the support was unhelpful and slow to respond on calls. The software updates sometimes seemed buggy and caused disruptions rather than improvements. Also, when I tried reaching out with questions, it felt like no one was really listening to my concerns, which added to my frustration. This experience was not what I expected, and it made me hesitant to continue using the platform. If I were telling a friend about this, I would say be careful and don’t assume everything will work smoothly, because in my case, it just didn’t. The whole process left me feeling stuck and unsupported through the issues that came up.