Really felt supported from the start, thanks to quick replies
Right from the moment I signed up to explore the software, the responsiveness surprised me pleasantly. The team answered my queries fast, especially about how the dialer integrates with the database. They clearly explained the invoicing process too, which is always a pain point for me. While the sign-up form was fairly straightforward, I appreciated the follow-up calls to ensure I understood the payment options and the automatic updates feature. The only minor downside was a brief delay in receiving my first invoice by email, but a quick call to support sorted that out efficiently. Overall, the whole sales and pre-purchase experience felt thoughtful and proactive.