Really appreciated how much I figured out on my own
I wasn’t sure how much help I would need when I started with the software, but honestly, I ended up figuring out a lot of it by myself which felt pretty rewarding. The training materials were decent and the first onboarding steps got me going pretty well, but some of the more advanced features of the dialer and database took some trial and error on my part. When I did need support, they were responsive and clear over the phone which reduced my hesitation in contacting them. The invoicing and payment process was straightforward so that was one less thing to worry about. I think having the updates happen automatically was a nice touch because I didn’t have to do manual upgrades. Overall, I feel quite confident now, largely because the system encouraged me to explore and learn as I went along rather than overwhelming me all at once.