Realized the system didn’t suit my working hours
I soon realized the sales pitch did not align well with the hours I usually work. The software’s calling tools and dialer seemed optimized for a different schedule, which led to missed opportunities during my peak working times. While onboarding was straightforward and the database feature integrated as promised, it became clear that the timing aspects of the workflow didn't fit with my daily routine. This mismatch made it somewhat inefficient for me. I can say the training modules were detailed enough to help understand the software features, but this was overshadowed by the impractical timing. Telephonic support was responsive, though that alone couldn't resolve the core issue of workflow alignment. Additionally, invoicing and payment were handled professionally, which I appreciate as a customer. Still, this experience made me question whether this software is suitable for those with less conventional or different working hours, which is a real limitation for me.