Realised how well they handled problems after time
Initially, I experienced a few hiccups during the setup phase, which admittedly made me hesitant about investing further. However, after giving the training and software a good try for a few weeks, I found the team’s approach to sorting out those early issues pioneered my comfort with their system. The moment it really clicked was when the calling tool started working reliably every day—no longer was I worried about dropped calls or dialer glitches. That moment gave me confidence the product could handle my workflow needs. Of course, there was still room for minor improvements in how error messages were communicated during sign-up, but overall the experience showed me that they manage setbacks thoughtfully and have grown better over time.