reaching answers took persistent effort
My experience started with several calls to understand what the software's training covered and how it worked with the dialer tools. Responses came, but often after some waiting which meant I needed to follow up multiple times. The sign-up and invoicing info was eventually clear, but getting those details required going through a few different channels. Once enrolled, the onboarding flow was straightforward enough, introducing features in an order that made sense to me. However, reaching telephonic support during issues with the database feature took patience. The automatic updates didn’t disrupt my usage, which was a plus. Overall, it was possible to get what I needed, but the back and forth meant I should have been more prepared to invest time beyond just exploring the software itself.