Quite okay, would consider trying again
I didn’t have the best experience initially with the sales and documentation process, but over time things seemed to settle down. The sign-up was mostly straightforward, though a bit of confusion arose with invoicing details early on. After that initial hiccup, everything worked reasonably well on a day to day basis. The training was alright, and support was responsive though not particularly proactive. Using the calling tools was more or less consistent during the week, but the dialer had occasional glitches that slowed me down. The database feature is functional, though not very intuitive, so I had to spend some time figuring out how to organize my contacts effectively. The automatic updates applied without much input needed on my part, which was convenient. I’m not overly enthusiastic about the process but feel that with a bit more familiarity, it could become more reliable for daily use. While there are things that could improve, overall I wouldn’t rule out signing up again if it suits my workflow better next time. The onboarding flow took some getting used to, but at least it was manageable. So yes, it’s a mixed bag but not a complete loss for me.