Quite content, mainly because they handled the hiccups well
I would say overall I'm quite content with WFHI's training and onboarding experience, largely because when things went wrong, their response was measured and effective. I encountered some glitches during the initial training steps and faced delays in accessing the calling tools. However, instead of turning those into big issues, the team quietly monitored the situation and guided me through alternative options without much fuss. This calm approach made me feel supported without overwhelming me with unnecessary technical jargon or rushing. I wasn’t expecting perfection, and so the solid fallback plans really helped keep the experience positive. Billing and payments were straightforward. Though I don’t feel strongly exuberant about the process, it certainly didn’t cause any frustration or regret, which is enough for me to continue using the software confidently in the coming months.