Quite a wait and some repeated steps
Reflecting on my pre-purchase experience with WFHI, the sign-up process took longer than I expected. There was noticeable waiting involved before I could access the full features of the software, which made me wonder how efficient the onboarding would be for longer-term use. Some information had to be entered multiple times because of system glitches, which was frustrating. However, once everything settled, I found the tools themselves were fairly comprehensive and aligned with the training I received. It balanced out between a slow start and a decent functionality once set up. Looking back, the time investment before being able to use the system properly was definitely its biggest downside, though the eventual experience was not bad overall as promised.