quick to respond but had some wait too, overall not bad yaar
Jab mene WFHI ko call kiya, toh pehle mujhe laga ki log quick respond karenge. Actually, support team ne calls kaafi jaldi uthaye aur pehla response achha tha. Unhone meri problem dhyaan se suni aur jo solution diya woh kaafi useful tha. Par jab main dusri baar call kar raha tha for ek complicated issue jo dialer ke baare mein tha, toh mujhe thoda wait karna pada. Shayad system busy tha, ya unko specialist ki zarurat thi help karne ke liye. Overall interaction positive tha though, kyunki sab log polite the aur mera issue samajhne ki puri koshish kar rahe the. Experience ke end mein, mujhe lagta hai ki responsiveness achchi thi but kabhi kabhi thoda delayed response bhi milta hai. Ye thoda frustrating tha, par unka effort poora dikh raha tha. Toh dono cheezein thi sahi aur kuch thoda average, lekin company ki overall help kaafi decent thi.