Quick start was smooth but repetition caused delays
My experience with the training and onboarding was mixed. The initial sign-up and database introduction went smoothly, which was a relief because I was eager to start using the software. The calling tools in the dialer responded promptly, and the instructions for their use were clear enough. However, as the training went on, I found myself revisiting some modules multiple times due to repetitive guidance on a few features, which felt unnecessary. Sometimes, I had to wait for support responses during the onboarding, which slowed down my progress a little. This waiting was especially noticeable when I had questions about automatic updates and how they would impact ongoing workflows. On balance, the experience was neither too frustrating nor fully seamless. The good parts like efficient initial setup and clear invoice processes stood out positively, while the recurrent repetitions and occasional delays in telephonic support were less satisfying. I think with some trimming of the training content and quicker support, the experience could be significantly improved.