Quick start but slightly complex invoicing
Signing up with WFHI was fairly quick and the onboarding process was fairly smooth, which I appreciated. The support team was responsive on the phone, making it easy to get initial guidance. However, the invoicing process stood out as a bit confusing. It took me longer than expected to understand how payments were structured and to make sense of the invoices I received. This was a minor hiccup in an otherwise straightforward experience. Once I got past that, setting up the software and accessing its features was quite easy. The automatic updates worked seamlessly which saved me a lot of hassle. Overall it didn’t take long to get going but I’d have liked clearer communication around the payment steps to avoid that initial uncertainty. That small reservation aside, I felt the whole process was balanced and useful from the start.