Quick sign-up stood out among the wait and repeats
The sign-up process with WFHI was surprisingly quick and efficient compared to some other services I’ve tried. That part stood out well. However, once I was signed up, there was more waiting involved than I expected, especially if you consider the time taken to get responses from telephonic support. Sometimes I was asked to repeat information or explain the issue again, which slowed things down. The training materials and onboarding took a while to get through but were fairly clear overall. Automatic updates kept the software current, which was nice, although they didn’t always feel well communicated. The database and call tools worked reliably during my use, so that spoke positively for the software itself. Payment and invoicing were handled smoothly without delays. Overall, the sign-up was a bright spot, but the recurring waits and repeats during support and training balanced that out, making my experience mixed but still decent enough to consider continuing.