Quick setup of calling tools, but initial onboarding dragged
The thing that went really well was how quickly I was able to start using the dialing and calling tools. Once those were ready, I immediately saw how the database feature could link to them smoothly. However, the initial onboarding took longer than expected—specifically the part involving signing up and receiving my first invoice. That step seemed slower than it should be, maybe due to processing delays on the billing side or the automated steps not syncing perfectly. After that, training and getting into the habit of using the software felt easier and more natural. The automatic updates were seamless and did not disturb my workflow. Telephonic support was available but I didn’t need to use it much given the good training. My overall impression is positive, mainly because I could get the crucial parts of the software going quickly, but there was a slight delay at sign-up that could have been smoother.