4 out of 54 of 5Verified purchaseSupport and communication
quick response, but kabhi kabhi thoda slow tha
Mai generally kaafi impressed hoon with support because log jawab dete the jaldi aur politely, especially jab maine dialer ya database ke baare mein pucha. Phone pe baat karna easy raha, and mujhe lagta tha ki mera issue samjha ja raha hai. Lekin kuch dino mein jab maine kuch complex sawaal kiye, toh response thoda slow ho gaya tha, aur mujhe thoda wait karna pada. Invoices aur payment process bhi clearly samjhaye gaye, ye baat achi lagi. Par wo one time jab mujhe turant madad chahiye thi, standard reply mila jo thoda generic tha aur mera specific problem solve nahi hua. Overall, mai khush hoon isliye ki prakriya smooth thi aur log courteous the, bas thoda aur consistency support mein chahiye.