Quick onboarding not for everyone, maybe better for experienced folks
Getting started with the training was slower than I expected. The onboarding seemed designed for people who already know some basics, so it took me longer to catch up than I hoped. The instructions were a bit sparse, and figuring out the calling tools was confusing at first. While some updates were automatic, they didn’t explain how those might affect existing workflows clearly. The database was there, but not much real help in understanding its full capabilities in the initial phases. If you are new to remote workflow software, this might feel too fast or not detailed enough. Support was available but didn’t speed up my process much; it was more reactive than proactive. I do think the dialer tool works fine once you understand it, but that took longer than it should have. For someone who’s experienced or willing to spend extra time figuring out things on their own, it could be okay. But short onboarding might turn frustrating for beginners who want to hit the ground running. Overall, it suits those comfortable exploring with less handholding but not newcomers needing clear step-by-step guidance.