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WFHI review

quick onboarding helped me get started

4 out of 54 of 5Verified customerSales and pre-purchase

quick onboarding helped me get started

When I first signed up to explore the platform, I was pretty impressed with how quickly things moved along. From the point of sign-up, the onboarding flow was fairly straightforward and didn’t leave me waiting around. The training modules were clear enough to get the basics of the software down without too much confusion, which is always a relief when trying out new tech. The only downside was that a couple of features in the dialer took me longer than expected to figure out, probably because the tool is quite feature-rich. This slowed down my early calls a bit, but after revisiting the training and using the telephonic support, I managed to get comfortable. The support team was responsive and helped clarify some of my doubts, which made a big difference. So overall, the duration to get going was pretty decent considering the complexity of workflows involved. If only the dialer interface were a bit more intuitive, it would have been an even smoother start.

Deepak ThakurPunjab, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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