Quick onboarding but took time to fully start
The training and onboarding process was fairly quick; I was able to get my account set up and understand the basic software operations within a couple of days. The initial sign-up and invoice steps were streamlined, which helped me start the calling tools without delay. However, while getting fully comfortable using the database feature and the advanced dialer settings took longer than I expected. The training materials covered most topics but some parts required extra practice or repeated viewing. So although I was technically 'up and running' quickly, achieving smooth daily workflow took more time and effort. It was good that priority support was available in this phase, which helped resolve minor queries promptly. Therefore, the onboarding balanced speed with thoroughness, though I wish the jump to full proficiency could have been faster overall.