Quick help mostly, but a couple of repeats and waits yaar
Maine WFHI ke telephonic support ko kaafi use kiya during training and onboarding, aur generally baat karna kaafi easy tha. Jab main kisi step pe atka, toh unka staff turant milta tha, par agli baar same query pe baar baar repeat karna padta, jo thoda frustrating tha. Kabhi kabhi mujhe lagta tha ki mujhe pehle se zyada information mil sakti thi, par phir bhi unki patience aur samajhdaari acha tha. Waiting time bhi thodi der ka tha kabhi-kabhi, par zyada lengthy nahi zyada. Software ke updates automatic aate rahe, jisne kaam smooth banaya. Dialer aur database features ko samajhne mein thoda time chahiye tha, par support ki wajah se samajh aaya. Sign-up aur payment process mein bhi koi major issue nahi aaya, bas ek ya do chhoti interruptions the jo quickly resolve ho gaye. Agar kisi friend se bolna ho toh yeh overall acha support tha, thoda aur quick responses aur repetition kam ho toh best hota.