5 out of 55 of 5Unverified experienceSales and pre-purchase
Quick help but no future guidance given
The sales and pre-purchase experience was straightforward and the team helped me get started quickly. I appreciated how the software access was granted immediately after I completed the sign-up and payment process. The explanations about features were clear and to the point, which helped me set things up without much hassle. However, I noticed there was no offer for follow-up assistance once I was through onboarding. It would have been useful to have clear guidance about ongoing support options or training updates especially for new features. Still, the initial help was good and I feel confident with the basics now.