Skip to main content

WFHI review

Quick fixes for unexpected dialer crashes

5 out of 55 of 5Unverified experienceSoftware and access

Quick fixes for unexpected dialer crashes

During one hectic workweek, the dialer unexpectedly crashed twice while I was in the middle of calls. It was frustrating, but the software's automatic recovery feature kicked in quickly, restoring my previous session without losing any data. I contacted support, who promptly went over the logs and confirmed that the issue was known and already addressed in the latest update. The fixes came in the next scheduled automatic update, and since then, the dialer has been stable. I also tested the database import after the fixes, and it worked flawlessly. Signing up and paying the invoice had no hiccups either. This experience showed me that while problems can crop up, the software’s handling of them is straightforward and efficient. I feel assured that even if something goes wrong, it won’t be a long disruption. So the dialer crash incident was the one significant challenge, but it got resolved quickly, which counts a lot for me.

Deepa VermaJammu and Kashmir, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy