Quick and to the point, but missing a walkthrough
The sales and pre-purchase phase was surprisingly quick with WFHI. There was very little waiting or repetitive information requests throughout the signup and demo scheduling. What struck me was how straightforward it all felt from start to finish. That said, it did feel like something was missing: a guided walkthrough or live demo to better understand the database and dialer tools. I was eager to get hands-on but some explanations were just too brief. If they added a short, interactive training session right before purchase, I think the experience would be much smoother. Even though the speed was appreciated, I believe that extra step could prevent uncertainty for new users who want to hit the ground running.