Quick and mostly smooth pre-purchase experience
I told my friend the sign-up and purchase felt pretty straightforward, with hardly any waiting or repeated questions. The invoicing came through without a hitch, which was really reassuring. I didn’t experience any noticeable delays during training sessions or while using the dashboard. Most importantly, the sales team answered my initial questions pretty quickly, so I felt confident moving forward. There was one minor moment where I had to clarify an email that seemed a little vague, but after that, everything just flowed. Overall, I’d say the pre-purchase phase was as smooth and effortless as I expected it to be, no unnecessary back-and-forth or wait time.