Quick account access, but some delay in dialer setup was annoying
I signed up and received access to the WFHI software pretty quickly, which was the best part of the experience. It took less than a day to get my login credentials and start exploring the dashboard and tools. The database features loaded well and the automatic updates seemed to keep everything current without interruptions. However, I found that the setup for the calling tools and dialer took longer than expected. The initial configuration was somewhat confusing and required multiple attempts to get the right permissions and settings in place. Despite the clear instructions, some elements were ambiguously worded which delayed my progress. Once set up, the dialer performed very well, but I definitely would have preferred a smoother start to using it. Billing and invoicing were straightforward and files were easy to access. Overall, the fast account access helped me begin quickly, though some parts of software setup could be streamlined to improve the first impression. With a little patience, it all came together well enough for my remote workflow needs.