Quick access was good, but start-up took way too long
Getting started with the software wasn’t straightforward. Although once access was granted, using the calling tools and database features was relatively smooth. The sign-up process itself, including payment, was processed reasonably well. However, the amount of time from when I signed up until I could actually log in and use the platform was considerably longer than I expected based on other software experiences. This delay impacted how soon I could test the automatic updates and rely on telephonic support. Once I had access, the interface was functional and the dialer worked fine for my needs. But the wait time to begin actually using the software remains a downside, so while some aspects were decent, the onboarding phase definitely needs improvement to speed up access for better user satisfaction.