Putting in the effort was a bit of a journey
I was curious about how the sign-up and invoicing would go before committing to the software, and I followed through with the pre-purchase steps cautiously. The initial sign-up was straightforward enough, but I found myself spending extra time navigating the billing details to fully understand the payment process. The software's onboarding flow has some useful pointers, though it required me to double-check a few steps to feel sure I was set up properly. The dialer and calling tools worked decently during a short test period, but I noticed occasional hiccups syncing with the database feature, which made me pause a little. Automatic updates seemed to roll out smoothly without interrupting my workflow, which was a relief. Telephonic support was responsive, but some of my questions took a few calls to clarify. Overall, I ended this phase feeling somewhat confident but aware that there could be bumps ahead when everything is in full use. The experience took a fair bit of effort, and while the parts that functioned well were appreciated, the parts that didn't made me cautious about relying fully on the software right now.