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WFHI review

Putting in the effort, maybe I'll ask for help again

5 out of 55 of 5Unverified experienceSales and pre-purchase

Putting in the effort, maybe I'll ask for help again

So starting out, honestly, I wasn't sure if I'd need much assistance with the sign-up process or the invoicing since I'd dealt with other software before. It took some time dialing through the database to get comfortable, and the onboarding flow required more hands-on effort than I thought. Still, I kept wondering if I'd have to call in support once I tried the calling tools more extensively the next time. After going through the training and using the dialer alongside the database features for a week, I feel like I know enough to manage, but there were moments when I hesitated and almost picked up the phone for help again. The automatic updates are smooth, so at least that part runs itself. Payment was straightforward, but not without a few clicks here and there that slowed me down. So, yeah, I got through it, but I expect next time that getting quick telephonic support will really come in handy if I get stuck. Honestly, it was effortful, but manageable with some patience.

Rekha GuptaAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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