Putting in effort to get proper help was worth it
Hey! So, I just wanted to share how the support was pretty solid once I got through all the back and forth. Honestly, initially I was a bit unsure if they'd really be able to help me out quickly but after a few calls and emails, their telephonic support really boosted my confidence. It did take some effort to explain my specific issues with the dialing tool and database settings but eventually, everything was clarified. By the end, I felt quite reassured using their automatic update system too. A bit of a slog at first, but worth the patience to get a full grip on their software and the invoicing process.