puri tara se clear nahi thi but ek do cheezein thik thi
Mujhe sales and pre-purchase phase thoda confusing laga, kyunki jo explanations diye gaye the, wo har jagah clear nahi the. Onboarding mein jab dialer aur database features samjhaye ja rahe the, to lag raha tha ki main easily samajh paungi, par instructions thode vague the. Sign-up aur payment process se toh main theek thi, invoice milna bhi time par hua, par overall jo training ka flow tha, usmein clarity ki kami thi. Matlab, software ke kuch basic functions ke baare mein samajhne mein dikkat hui. Automatic updates ke baare mein bhi bataaya gaya tha, par mujhe laga ki unki wajah se mujhe baar-baar khud se check karna pad raha tha ki kya change hua hai. Support team tak pohochna kabhi kabhi asaan tha toh kabhi nahi. Aise lagta hai ki poora system ekdum smooth running nahin tha aur is wajah se thoda frustrated feel kiya, par ye bhi maanungi ki sign-up aur invoice system kaafi theek tha.