Puri process samajh mein nahi aayi, thoda confused feel hua
Mujhe lagta hai ki aap logon ka sales aur pre-purchase process thoda ajeeb tha. Pehle sign-up ke steps the, phir training aur technical cheezein samjhane ki koshish, par ye orders thode scattered lag rahe the. Main soch rahi thi ki pehle billing clear ho jayegi, fir training milegi, par aisa nahi hua. Bahut baar lagta tha ki main kahaan hoon ispoore flow mein. Aap ka support bhi kabhi kabhi jawab dene mein der karta tha, jo confusion aur badha deta tha. Jo software features dikhaye jaate hain, unka explanation proper time par nahi milta, jiski wajah se mujhe baar baar repeat karna padta tha. Overall, ye poora experience thoda disorganised laga, jisme sahi sequence follow nahi ho paaya. Agar ye sab steps thode logical aur structured hote, toh use karna asaan hota, par abhi mera experience thoda mixed tha is wajah se.