Puri journey bas thakawat hi thakawat thi
Training aur onboarding process se main bahut hi pareshan thi kyunki pehle jo software main use kar ke aayi thi, wo zyada straightforward lagta tha. Yahan har step complicated tha, aur bas samajhne mein time hi zyada lagta tha. Jo explanation diye jaate the, wo bhi lagataar repeat hone wale the, matlab mujhe lagta hai main already bata chuki thi ki ye cheez samajh nahi aayi. Dialer aur database features ka use karke bhi kuch khaas fayda nahi hua, kyunki basic steps clear nahi the. Automatic updates bhi confuse karte rahe without proper guidance. Sign-up aur invoice process mein bhi delays dekhne ko mile. Software ka jo user flow hai, wo main pehle try ki gayi cheezon se nahi milta, isliye frustration badh gai. Koi bhi technical support lene jaaun toh wait bhi zyada karni padti thi. Bas yeh pura system mujhe thakane wala laga, aur aage iska istemal karna mera plan nahi hai.