Puri guidance missing thi, confidence build nahi hua
Aap logon ki sales aur pre-purchase process dekhte hue mujhe laga ki main clearly samajh paungi ki kya milega aur kaise kaam karega yeh software. Par end tak mujhe pura confidence feel nahi hua kyunki aapne jo details diye woh adhure the. Training schedule aur software capabilites ko clearly nahi bataya gaya, toh mujhe baar-baar question puchne pade. Sign-up aur invoice process simple tha, par mujhe lagta hai ki aapko apne pre-sale communications me zyada focused aur transparent hona chahiye tha. Customer support se phone pe baat hui, par woh bhi itna detailed nahi tha, jo confidence build kar sakta. Dialer aur calling tools ki performance bhi thodi unclear lagi, matlab kuch basic info nahi mila ki kaise daily workflow manage karenge. Automatic updates ke bare mein bhi proper info nahi di gayi, toh mujhe lagta hai aapko apne product ke features aur unke benefits ko detail me batana chahiye tha taaki hum jo invest karein usme hum sure feel karein.