Puri experience ekdum pareshaan karne wala tha
Jab maine pehli baar support ko call kiya, toh mujhe laga ki shayad kuch solution mil jayega, lekin poora experience hi nadir tha. Software mein jab koi problem ayi, toh unhone usko handle karne mein zyada der ki aur mujhe baar baar dusri call karni padi. Automatic updates ke baad kuch features confuse karne lage, support ko bataya, par response bahut late aaya. Signing up se lekar payment tak ka process hamare liye stressful ban gaya, kyunki jab bhi invoice ke baare mein phone kiya, toh ya toh line busy thi ya fir koi callback nahi aata tha. Training session bhi adhura laga, kyunki jab mujhe assistance chahiye thi, toh koi guide nahi mila. Overall, poora system ajeeb tarah se unreliable lagta tha, jisme support slow aur non-responsive tha, jis wajah se kaam mein pura fark pada. Jab bhi koi dikkat aayi, lagta tha ki sab kuch complicated ho raha hai aur koi practical solution nahi mil raha. Is sab ne meri energy aur time dono waste kar diya, aur aisa laga ki ye service meri expectations pe khari nahi utar paayi.