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WFHI review

Pure process thoda tedious laga

2 out of 52 of 5Verified purchaseSupport and communication

Pure process thoda tedious laga

Support se jab contact kiya toh mujhe pata nahin chala ki mujhe exactly kahan jana hai ya kis cheez ke liye call karna chahiye. Documentation mein toh basic info tha, par jyada detailed help dhundhna mushkil tha. Jab bhi main support line pe gaya, har agent kuch alag bolta tha, aur mujhe lagta tha ki koi single comprehensive system nahi hai jisse mera saara doubt turant solve ho jaye. Database aur dialer ke features ke baare mein bhi clear guidance nahi mil raha tha. Mere liye puri journey thodi frustrating hui, kyunki jitna effort lagana zaroori tha problem solve karne mein, utna toh main expect nahi kar raha tha. Sign-up aur billing process toh sahi tha, par jo actual software mein comfort chahiye tha, usme clarity kam thi. Total feeling yeh hi thi ki cheeze thodi unnecessarily complex aur time-consuming hain, aur mujhe lagta tha ki main apna kaam efficiently karne mein rukawat mahsoos karta hoon.

Pranav KumarSikkim, IndiaExperience: Published:
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