Pure process thoda complicated laga tha
Main yeh kahunga ke payment aur billing mein kaafi zyada cheezein mujhe khud explore karni padin. Documentation basic thi aur koi detailed guide nahi thi, jisse main confusion me tha ki kaise invoice understand karun. Agar mujhe kisi chiz ko verify karna tha, toh mujhe call support pe jana padta tha, jiska response time sometimes thoda slow tha. Billing cycle ka flow bhi straightforward nahi tha, mujhe multiple baar samajhna para ki next payment kab due hai. Online portal par bhi payment confirmation ke updates delay se aate the, jiski wajah se thoda doubt bhi hota tha. Overall mujhe laga ki jo system hona chahiye tha usse thoda jyada effort khud se lagana pada mujhe isko sahi se handle karne mein. Jo ek plus tha, wo yeh ki basic billing information sahi thi, par mujhe laga ki user experience ko improve kiya jaana chahiye.