Pure process ne mujhe doubt mein daal diya
Main purchasing decision lene se pehle bahut sochi samjhi thi, phir bhi end tak confident nahi thi ki yeh software aur training meri zarurat poori karega ya nahi. Jo sales and pre-purchase stage tha, wo mera trust generate karne mein kaafi fail raha. Sign-up aur payment process complicated laga aur invoices clear nahi dikhayi diye. Trial phase ke dauran software ke features ka description theek nahi mila jisse mujhe doubt tha ki kya mai properly use kar paungi ya nahi. Dialer tools aur database ka setup karne mein bhi pareshani hui, training sessions meh clarity thodi kam thi. Support se baat karte waqt bhi lagta tha sab standard replies hain, jo mera confusion door karne mein madadgar nahi the. Jab tak maine sab kuch apne taraf se try nahi kiya, koi practical solution nahi mila. Pure experience se mujhe laga ki ye accessibility aur communication dono mein kami thi aur main confident feel nahi kar paayi.