pure experience thodi confusing lagi
Jab main pehli baar customer support se contact kiya, toh mujhe laga ki mera problem clearly samjha hi nahi gaya. Maine unse dialer aur database features ke bare mein sawal kiye, par unke jawaab thode vague the. Phir support ne mujhe onboarding guide bheja jo utna helpful nahi tha. Mujhe lagta tha ki unhone mere specific questions ko dhyan se nahi suna. Main software ke automatic updates ko lekar bhi thoda pareshan tha kyunki kuch functions alag tareeke se kaam karne lage bina pehle bataye. Payment aur invoice details thodi simple thi, lekin kabhi kabhi clarity ki kami mehsoos hui. Support team ne ek acha attempt kiya par mujhe pure process ko samajhne mein kaafi time laga aur frustration bhi hui. Jo ek accha part tha, woh yeh ki training videos thi jo kuch basic cheezein batati thi. Overall, pura experience thoda confusing tha aur samajh nahi aaya ki sab kuch systematically kyu nahi hua, par mujhe yeh admit karna padega ki training material theek tha.