Pure experience thoda ajeeb raha
Mujhe lagta hai ki pura sales aur pre-purchase process thoda ajeeb tha. Jab main sign up kar rahi thi, toh lag raha tha ki sab kuch straightforward hoga, par fir jo training aur onboarding ka flow tha, usmein clarity thodi kam thi. Mujhe baar baar phone karna pada support ko, jo ki helpful the, par unka wait time thoda jyada lagta tha. Jo invoicing process thi, wo bhi seamless nahi thi, aur kabhi kabhi payment confirmations ka time unpredictable lagta tha. Software ke features samajhne mein kuch help mili, par mujhe lagta hai ki agli baar mujhe definitely zyada madad ki zarurat hogi. Main abhi soch rahi hoon ki agar baar-baar yeh confusion hoga, toh mere liye itna better hoga ki zyada guidance mile. Overall, feeling yeh thi ki process thoda complicated tha aur thoda frustrating. Par haan, support team ne help ki, bas wo bhi kabhi kabhi thoda slow thi. Toh, next time definitely main kuch alag approach consider karungi, kyunki yeh poora experience mujhe itna smooth nahi laga.