Purchasing took more effort but confidence is better now
At the start, I expected the sales and pre-purchase process to be quite straightforward based on what I read online, so I thought signing up and getting access to the software would be quick. However, I found it took a bit more effort and time, mostly because I needed to clarify several points about the training and feature set to feel fully comfortable. The invoicing and payment steps also demanded close attention to ensure I was following things correctly. Compared to my initial expectations, this extra involvement was a bit more than I had anticipated but it was helpful in building my confidence about using the tools effectively. Now that I am past all those stages, I do feel more assured that I understand how to manage the calling tools and database functionality properly. It took some patience, but in the end, the effort was worth it because I am confident in the software’s role in supporting my remote workflow needs.