Purchasing se lekar response tak thoda zyada effort laga
Main ne pehle WFHI ke sales process ko samajhne ke liye contact kiya tha aur mujhe sab information milne mein thoda waqt laga. Pehla call tha jisme main ne apni queries poochi, phir thoda wait karna pada jab tak unhone details confirm ki. Log feedback dene mein responsive the, par minutes mein saab jawab nahi milte the. Sign up karte waqt invoicing clear thi, lekin payment options samjhana thoda tedious laga. Onboarding shuru ho gaya jab formalities complete hui, training bhi direct start nahi hui, thodi der delay hui. Mujhe lagta hai ki agar sales aur pre-purchase team ne zyada streamline communication rakha hota toh overall experience better hota. Par mujhe ye bhi pata chala ki woh helpful hain jab main ne unse baar baar check kiya. Har step pe kuch na kuch follow-up karna padta raha, jo thoda exhausting tha lekin final setup tak sab clear hua tha.