Purchasing process mein repeat questions aur wait bahut zyada tha
Main sach kahu toh sales aur pre-purchase process mera time zaya kar rahi thi. Pehle toh mujhe baar baar wahi details deni padti thi different calls mein, jisme mujhe pura frustration hua. Waiting time bhi excessive tha, har step pe long pause tha, aur lagta tha ki meri queries ko jaldi se handle nahi kiya ja raha. Main software activate karne ki koshish kar rahi thi, par process aise slow tha ki mujhe repeatedly follow-up karna pada, jo thoda waqt aur energy donon le gaya. Training ke baare mein basic info to mili par woh bhi fully clear nahi thi, jiski wajah se mujhe baad mein khud extra padhna pada. Jo kaam main karwana chahti thi usmein delays aaye, aur effort itna laga ki mujhe lagta hai ki is experience ke baad main shayad dobara na karoon ye purchase.