Purchasing process ke baad silent treatment mila
WFHI ke sales team se main generally kaafi expect kar raha tha, par unki responsiveness bahut slow thi. Jab main pehle contact kiya, toh response mila par baad mein jab doubts clear karne ki koshish ki toh reply late ya kabhi kabhi nahi mila. Training aur software demos ko lekar queries poochi mujhe, par timely follow-up nahi hua. Sign-up aur payment process mein documents arrange karna acha tha, par pre-purchase ke dauran assist karna shayad unka main focus nahi tha. Sales representatives professionally baat karte the, par promptness missing thi. Main kahunga ki sales process dekh ke thoda better expect kar sakta tha lekin lagta hai yeh unki priority nahi. Invoicing to the point thi aur automatic updates ke bare mein kuch information diya gaya tha. Dialer aur calling features ki baat karun toh usme koi problem nahi mili, par support mein delay ne frustration badhaya. Poora experience bas average se neeche raha.