Purchase process did not meet my daily working needs
My experience with WFHI’s sales and pre-purchase phase was rather disappointing overall. Initially, the presentation of their software and training offerings seemed adequate, and I had hope they would suit my remote workflow requirements. However, as days passed and I began working with the platform regularly, the process to manage invoices and accessing calling tools steadily became inconvenient. Updates were automatic but somehow introduced minor glitches that affected database handling. Moreover, sign-up was okay initially but subsequent invoicing and payment steps were less straightforward day to day, requiring frequent clarification. Telephonic support was the only positive aspect; they were responsive and tried to assist, although the underlying issues persisted. Given all of this, my outcome is that the software has not integrated well enough into my routine to be a smooth, dependable solution at this point. I expected a more refined experience for ongoing usage, not just a one-time setup.