Purchase process bohot time le raha tha
Jab mujhe WFHI ka software lena tha, tab sabse zyada dikkat jo hui vo thi samajh mein clarity ki kami. Unka sales aur invoicing process jis tarah explain kiya gaya tha, wo thoda lamba aur complicated tha. Maine socha ki payment aur sign-up quick honge par har step pe mujhe support se contact karna pada. Jo training session diye gaye the, usme bhi mujhe lagta tha kai baatein clear nahi ki gayi thi. Software ke different features ke bare mein jo guidance mili thi wo adhuri thi. Mujhe lagta tha ki important cheezen, jaise ki dialer setup aur database integration ke steps ko unhone simple tarike se nahi bataya, jiske karan mujhe zyada samay lag gaya pura process finish karne mein. Bahar se toh lagta tha ki sab acha hoga, par andar se timing itni zyada lagni chahiye ye socha nahi tha. Mujhe ye admit karna padega ki support ne kuch madad ki, par uske bina samajhna mushkil tha. Time factor ke hisaab se mujhe thoda disappointed feel hua overall sales aur pre-purchase experience pe.