3 out of 53 of 5Unverified experienceSales and pre-purchase
Purchase mein thoda confusion, par solution mila toh theek hua
Maine jab sign-up kiya tha, toh mujhe laga ki payment aur invoicing process seamless hoga, lekin kuch problems aayi. Pehle invoice theek se generate nahi hua tha aur payment ka confirmation late aaya, jis se thoda waqt waste hua. Fir maine sales support se baat ki, jo shuruaat mein itne responsive nahi the, par jab technical team tak baat pahunchi toh problem resolve kar di gayi. Yeh experience mujhe apne doston ko aise batana padega ki "Product kam chal raha hai par customer care ne jo fallback diya woh kisi had tak theek tha". Software aur training ka jo initial trial tha wo smooth tha par purchase ke dauran mera patience thoda test hua. Overall, neutral experience, par improving areas bhi hain.