Purchase karne mein tha thoda zyada time lagna
Maine jab yeh software lena decide kiya toh socha tha jaldi process ho jayega, par sign-up aur payment mein thoda zyada time laga. Invoice milne mein delay hua, jisse mujhe kuch doubts clear karne pade regarding charges aur subscription plans. Sales team se baat hui toh samjha paaye ki payment options kya hain aur kaise recurring charges hote hain. Yeh poora pre-purchase phase thoda lengthy tha, jisme confidence build karna pada. Software ki onboarding moderate thi, kuch cheezein automatically karni padti thi, aur manual efforts bhi lage. Support system accha tha, par kabhi kabhi response ke liye wait karna padta tha. Software ka dialer aur database feature consistent thoda nahi tha, kabhi connect karne mein dikhat aayi. Payment process clear hona chahiye tha, par invoice mein thoda confusion raha mere liye. Next time main thoda aur clarity aur speedy process enjoy karna chahunga agar fir se purchase karoon. Overall acquisition thoda stretched raha aur ismein improvement chahiye.